Contacting the Dubai Department of Tourism and Commerce Marketing:

Complaints Toll Free:
8007090
DTCM:
Tel: (9714) 2821111 or (temporarily) (9714) 2230000
Fax: (9714) 2821131 or (temporarily) (9714) 2230022
P.O. Box 594, Dubai
United Arab Emirates
Office Location: 9th, 8th and Ground Floor, Al Fattan Plaza, Airport Road, Dubai
Click here to find us on Dubai Map
Contact one of our Overseas Offices
Suggestion / Complaint boxes available at our Heritage Sites and Visitor Information Bureaus at the shopping malls.
Web: http://www.dubaitourism.ae
Email: info@dubaitourism.ae (alternatively, use the contact form below)
After working hours and during weekends and holidays, please contact our Airport Visitor Information Bureau - which operates round the clock - at Tel: (9714) 2245252.